Shipping Policy
If you have any questions or need further assistance regarding our Shipping Policy, please contact us at: ORIENTFRAGANCE@GMAIL.COM.
Processing and delivery times
At Orient Fragance, we strive to provide a seamless shopping experience, including timely order processing and reliable delivery. Here's what you can expect:
Processing Time: Once you place your order, please allow 1 to 3 business days to process and prepare your items for shipping. During this time, we carefully inspect, package, and check your order to ensure its accuracy.
Delivery Time: Our standard delivery time for most orders is 3 to 5 business days from the shipping date. Please note that delivery times may vary depending on your location and possible shipping delays.
Shipping methods
We partner with reputable carriers to ensure the safe and efficient delivery of your purchases.
Shipping rates
Shipping rates are calculated based on the total weight of your order and the shipping destination. You can see the shipping cost during the checkout process before completing your purchase.
Order tracking
To keep you informed about the status of your order, we provide order tracking information as soon as your package ships. You will receive an email with a tracking number, allowing you to monitor the progress of your order and the estimated delivery date.
Shipping restrictions
Please note that some items may be subject to shipping restrictions depending on their contents and location. We comply with all applicable shipping regulations and apologize for any inconvenience these restrictions may cause.
International Shipping
We are pleased to offer international shipping to customers around the world. Please note that international orders may be subject to customs clearance procedures in your country, which may affect delivery times.
Accuracy of the delivery address
To ensure successful delivery, please double-check the accuracy of your shipping address during the checkout process. We are not responsible for orders delivered to incorrectly provided addresses.
Lost or damaged packages
In the rare event that your package is lost or arrives damaged, please contact us immediately at ORIENTFRAGANCE@GMAIL.COM. We will work diligently to resolve the issue and ensure your satisfaction.
Thank you for choosing the Orient fragrance
We appreciate your trust in Orient Fragance and our commitment to delivering quality products to your doorstep. If you have any questions or need further assistance, please don't hesitate to contact our customer service team.
Solicita información sobre nuestras tarifas mayoristas
Mayoristas y Profesionales
Atención para Mayoristas y Profesionales
Al enviar este formulario, uno de nuestros agentes comerciales se pondrá en contacto contigo en menos de 24 horas laborables. Como distribuidores oficiales de perfumes árabes, garantizamos tarifas competitivas, stock real en nuestra sede de España y factura oficial para todos tus pedidos.
Necesitas Ayuda?
Preguntas sobre perfumes árabes al por mayor
Mayoristas
En Orienfragance, operamos como sede autorizada y licenciada con registro único en el CPNP europeo en Barcelona. Esto garantiza que cada lote de perfumes árabes que distribuimos al por mayor ha pasado los controles de seguridad más estrictos de la Unión Europea, asegurando la trazabilidad total desde la casa matriz en Dubái hasta nuestro almacén en España.
Al ser distribuidores oficiales de Swiss Arabian, eliminamos la incertidumbre de las importaciones. Comprar con nosotros significa recibir stock real con códigos de lote verificables, envíos urgentes en 24/48 horas y la tranquilidad de trabajar con un proveedor local que cumple con la normativa europea, evitando esperas en aduanas o costes imprevistos.
Absolutamente. Como punto de venta autorizado, todas las unidades de marcas como Swiss Arabian y otras firmas nicho se entregan en su embalaje original sellado, con precintos de seguridad intactos. La transparencia es nuestro pilar: proporcionamos productos con registro sanitario que certifican su originalidad y permiten su comercialización legal en cualquier punto de la Comunidad Europea.
