Saltar al contenido

Cart

Your cart is empty

Shipping Policy

contact information

If you have any questions or need further assistance regarding our Shipping Policy, please contact us at: ORIENTFRAGANCE@GMAIL.COM.

Processing and delivery times

At Orient Fragance, we strive to provide a seamless shopping experience, including timely order processing and reliable delivery. Here's what you can expect:

Processing Time: Once you place your order, please allow 1 to 3 business days to process and prepare your items for shipping. During this time, we carefully inspect, package, and check your order to ensure its accuracy.

Delivery Time: Our standard delivery time for most orders is 3 to 5 business days from the shipping date. Please note that delivery times may vary depending on your location and possible shipping delays.

Shipping methods

We partner with reputable carriers to ensure the safe and efficient delivery of your purchases.

Shipping rates

Shipping rates are calculated based on the total weight of your order and the shipping destination. You can see the shipping cost during the checkout process before completing your purchase.

Order tracking

To keep you informed about the status of your order, we provide order tracking information as soon as your package ships. You will receive an email with a tracking number, allowing you to monitor the progress of your order and the estimated delivery date.

Shipping restrictions

Please note that some items may be subject to shipping restrictions depending on their contents and location. We comply with all applicable shipping regulations and apologize for any inconvenience these restrictions may cause.

International Shipping

We are pleased to offer international shipping to customers around the world. Please note that international orders may be subject to customs clearance procedures in your country, which may affect delivery times.

Accuracy of the delivery address

To ensure successful delivery, please double-check the accuracy of your shipping address during the checkout process. We are not responsible for orders delivered to incorrectly provided addresses.

Lost or damaged packages

In the rare event that your package is lost or arrives damaged, please contact us immediately at ORIENTFRAGANCE@GMAIL.COM. We will work diligently to resolve the issue and ensure your satisfaction.

Thank you for choosing the Orient fragrance

We appreciate your trust in Orient Fragance and our commitment to delivering quality products to your doorstep. If you have any questions or need further assistance, please don't hesitate to contact our customer service team.